Terms of service

OVERVIEW Welcome to Fragrance Gallery Lab! The terms "we", "us" and "our" refer to Fragrance Gallery Lab. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Fragrance Gallery Lab is powered by Shopify, which enables us to provide the Services to you.

By visiting our site or purchasing from us, you agree to be bound by the following terms and conditions.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are responsible for maintaining the security of your account credentials. You represent that all information provided to us is correct, current, and complete.

SECTION 2 - OUR PRODUCTS

We make every effort to display as accurately as possible the colors and images of our products (including our 3D renders). However, we cannot guarantee that your computer monitor's display of any color will be accurate. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You represent and warrant that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only. Once we transfer products to the carrier, the risk of loss passes to you. We are not responsible for delays caused by shipping carriers or customs processing.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including all trademarks, brands, text, custom 3D renders, cinematic graphics, and product images, are owned by Fragrance Gallery Lab. You must not reproduce, distribute, or modify any material from our Services without our express written consent. Unauthorized use of our brand assets is a violation of intellectual property laws.

SECTION 7 - THIRD-PARTY LINKS & TOOLS

We may provide you with access to third-party tools (like payment processors) or links to third-party websites. We have no control over these and are not liable for any harm or damages related to your use of them.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Fragrance Gallery Lab is powered by Shopify. You acknowledge that Shopify is not responsible for the sales transactions between you and Fragrance Gallery Lab. You release Shopify from any liability arising from your transactions with us.

SECTION 9 - FEEDBACK AND REVIEWS

If you send us creative ideas, reviews, or suggestions, you grant us a perpetual license to use, edit, and publish that content. We reserve the right to remove any content we deem unlawful or offensive.

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property rights; (c) to upload viruses or malicious code; (d) to scrape data using automated means or AI tools; or (e) to harass or mislead others.

SECTION 11 - LIMITATION OF LIABILITY

Fragrance Gallery Lab does not guarantee that your use of our service will be uninterrupted or error-free. In no case shall our directors, officers, or affiliates be liable for any injury, loss, or claim arising from your use of the service or any products procured using the service.

SECTION 12 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where Fragrance Gallery Lab is headquartered.

SECTION 13 - CHANGES TO TERMS

We reserve the right to update or change any part of these Terms of Service by posting updates to our website. Your continued use of the website constitutes acceptance of those changes.

SECTION 14 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@fragrancegallerylab.com.

Trading Name: [Fragrance Gallery Lab]

Email: contact@fragrancegallerylab.com